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3.Safeguarding Adults and the Adult Safeguarding Provider Team
- 3.0.1Safeguarding AdultsAugust 11, 2025
- 3.0.2The Adult Safeguarding Provider TeamMay 23, 2023
4.Deprivation of Liberty and the DoLS Team
- 4.0.1Deprivation of Liberty Safeguards ProcedureFebruary 24, 2026
- 4.0.2Recognising and Responding to Deprivations of LibertyAugust 11, 2025
- 4.0.3The DoLS TeamMay 23, 2023
5.Universal Procedures (used by all teams)
- 5.0.1Equality, Diversity and Human RightsFebruary 24, 2026
- 5.0.2Recording and Keeping RecordsAugust 11, 2025
- 5.0.3Providing Information about a Person or CarerFebruary 24, 2026
- 5.0.4Professional CuriosityUpdatedFebruary 24, 2026
- 5.0.5Financial AssessmentFebruary 24, 2026
- 5.0.6Brokerage and Individual Commissioning ProceduresUpdatedFebruary 24, 2026
- 5.0.7Direct PaymentsFebruary 24, 2026
- 5.0.8Technology Enabled CareFebruary 24, 2026
- 5.0.9Risk AssessmentAugust 11, 2025
- 5.0.10Lone WorkingMay 23, 2023
- 5.0.11Joint WorkNovember 3, 2021
- 5.0.12Co-productionFebruary 24, 2026
- 5.0.13Social Media (use of)February 24, 2026
- 5.0.14Storage of Data on Practitioners' Mobile DevicesFebruary 24, 2026
- 5.0.15Interpreter and Translation ServicesAugust 11, 2025
- 5.0.16Death of a Person or CarerFebruary 24, 2025
6.Specialist Procedures
- 6.0.1Acting as an Appropriate AdultFebruary 24, 2026
- 6.0.2Individual Service FundsMay 23, 2023
- 6.0.3Deputyship and Financial AffairsFebruary 24, 2025
- 6.0.4Debt Respite Scheme (Breathing Spaces) ProcedureAugust 11, 2025
- 6.0.5Housing and HomelessnessAugust 11, 2025
- 6.0.6Minor Adaptations and Low Level EquipmentMay 23, 2023
- 6.0.7Joint Packages of Health and Social CareFebruary 24, 2025
- 6.0.8NHS Continuing Healthcare ProcedureUpdatedFebruary 24, 2026
- 6.0.9NHS-funded Nursing Care Procedure (FNC)August 2, 2024
- 6.0.10End of Life Procedures and Practice GuidanceAugust 11, 2025
- 6.0.11Legal ServicesNovember 22, 2021
- 6.0.12Ordinary Residence ProcedureFebruary 23, 2024
- 6.0.13Continuity of Care ArrangementsAugust 2, 2024
- 6.0.14Cross Border PlacementsFebruary 24, 2025
- 6.0.15Protecting Moveable PropertyAugust 11, 2025
- 6.0.16Service Interruptions and Provider FailureAugust 2, 2024
- 6.0.17No Recourse to Public Funds (NRPF)UpdatedFebruary 24, 2026
- 6.0.18Prisons and Approved PremisesAugust 11, 2025
- 6.0.19Working Effectively with Parents and Children's ServicesAugust 11, 2025
7.1Contact and Referral
- 7.1.1Receiving a Contact or ReferralAugust 11, 2025
- 7.1.2Deciding the Outcome of a Contact or Referral (Contact and Social Care Teams)August 11, 2025
- 7.1.3Actions and Next StepsUpdatedFebruary 24, 2026
7.2Establishing Needs
- 7.2.1Introduction, Legal Requirements and Tools (Contact and Social Care Teams)August 2, 2024
- 7.2.2Preparing to Establish Needs (Contact and Social Care Teams)February 24, 2025
- 7.2.3The Skilled Conversation (Contact and Social Care Teams)August 11, 2025
- 7.2.4Agreeing Needs, Making a Formal Record and Next Steps (Contact and Social Care Teams)February 24, 2025
- 7.2.5Establishing Likely Eligibility for a Disabled Facilities GrantFebruary 24, 2025
- 7.2.6Understanding and Applying Eligibility Criteria (Contact and Social Care Teams)February 24, 2026
- 7.2.7Communicating the Outcome and Next Steps (Contact and Social Care Teams)UpdatedFebruary 24, 2026
- 7.2.8Establishing Ordinary ResidenceFebruary 24, 2025
- 7.2.9Requesting a Financial AssessmentAugust 2, 2024
7.3Care and Support Planning
- 7.3.1Setting an Indicative BudgetFebruary 24, 2025
- 7.3.2Care and Support PlanningAugust 11, 2025
- 7.3.3Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetUpdatedFebruary 24, 2026
- 7.3.4Arranging Support and ServicesAugust 2, 2024
7.4Reviewing a Care and Support Plan and Monitoring Urgent/Interim Services
- 7.4.1Legal Requirements of a Care and Support Plan Review and ToolsFebruary 24, 2025
- 7.4.2Preparing to Carry out a Care and Support Plan ReviewFebruary 24, 2025
- 7.4.3The Review ConversationUpdatedFebruary 24, 2026
- 7.4.4Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordFebruary 24, 2025
- 7.4.5Actions Following a Care and Support Plan ReviewFebruary 24, 2026
- 7.4.6Reviewing a Direct Payment
7.5Arranging Equipment and Adaptations
- 7.5.1Applying for a Disabled Facilities GrantFebruary 23, 2024
- 7.5.2The Outcome of the Disabled Facilities Grant Application and Next StepsFebruary 24, 2025
- 7.5.3Providing EquipmentFebruary 24, 2025
- 7.5.4Equipment in a Care HomeFebruary 24, 2025
- 7.5.5Providing Direct SupportFebruary 24, 2025
- 7.5.6Monitoring and ReviewFebruary 24, 2026
8.Reablement
- 8.0.1Care4CE Provider ServicesMay 23, 2023
8.1Contact and Referral
- 8.1.1Receiving a Contact or ReferralAugust 11, 2025
- 8.1.2Deciding the Outcome of a Contact or Referral (Reablement)August 11, 2025
- 8.1.3Actions and Next StepsUpdatedFebruary 24, 2026
8.2Establishing Reablement Needs
- 8.2.1Introduction, Purpose and Tools (Reablement)August 2, 2024
- 8.2.2Preparing to Establish Needs (Reablement)August 11, 2025
- 8.2.3The Skilled Conversation (Reablement)August 11, 2025
- 8.2.4Agreeing Needs, Making a Formal Record and Next Steps (Reablement)April 12, 2022
8.3Planning and Arranging Reablement
- 8.3.1The Reablement PlanFebruary 24, 2026
- 8.3.2Arranging the Reablement ServiceAugust 2, 2024
8.4Monitoring and Reviewing Reablement
- 8.4.1Monitoring ReablementFebruary 23, 2024
- 8.4.2Monitoring Actions (Reablement)August 11, 2025
- 8.4.3The Reablement ReviewFebruary 24, 2025
- 8.4.4Deciding the Outcome of a Reablement Review and Making a Formal RecordMay 23, 2023
- 8.4.5Actions Following a Reablement ReviewFebruary 24, 2026
9.1Contact and Referral
- 9.1.1Receiving a Contact or ReferralAugust 11, 2025
- 9.1.2Deciding the Outcome of a Contact or Referral (Short-Term Services)August 11, 2025
- 9.1.3Actions and Next StepsUpdatedFebruary 24, 2026
9.2Discharge to Assess
- 9.2.1Discharge to Assess (Home First)August 2, 2024
- 9.2.2Monitoring Urgent or Interim Support and ServicesAugust 2, 2024
9.3Establishing Needs
- 9.3.1Introduction, Legal Requirements and ToolsAugust 2, 2024
- 9.3.2Preparing to Establish NeedsFebruary 24, 2025
- 9.3.3The Skilled ConversationAugust 11, 2025
- 9.3.4Agreeing Needs and Making a Formal RecordMay 23, 2023
- 9.3.5Understanding and Applying Eligibility CriteriaFebruary 24, 2026
- 9.3.6Communicating the Outcome and Next StepsAugust 11, 2025
9.4Meeting Needs
- 9.4.1Establishing Ordinary ResidenceFebruary 24, 2025
- 9.4.2Requesting a Financial AssessmentAugust 2, 2024
- 9.4.3Setting an Indicative BudgetFebruary 24, 2025
- 9.4.4Care and Support PlanningAugust 11, 2025
- 9.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetUpdatedFebruary 24, 2026
- 9.4.6Arranging Support and ServicesAugust 2, 2024
9.5Reviewing Support and Services
- 9.5.1Legal Requirements of a Care and Support Plan Review and ToolsFebruary 24, 2025
- 9.5.2Preparing to Carry out a Care and Support Plan ReviewFebruary 24, 2025
- 9.5.3The Review ConversationUpdatedFebruary 24, 2026
- 9.5.4Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordFebruary 24, 2025
- 9.5.5Actions Following a Care and Support Plan ReviewFebruary 24, 2026
- 9.5.6Reviewing a Direct Payment
10.1Contact and Referral
- 10.1.1Receiving a Contact or ReferralAugust 11, 2025
- 10.1.2Deciding the Outcome of a Contact or Referral (Contact and Social Care Teams)August 11, 2025
- 10.1.3Actions and Next StepsUpdatedFebruary 24, 2026
10.2Establishing Needs
- 10.2.1Introduction, Legal Requirements and Tools (Contact and Social Care Teams)August 2, 2024
- 10.2.2Preparing to Establish Needs (Contact and Social Care Teams)February 24, 2025
- 10.2.3The Skilled Conversation (Contact and Social Care Teams)August 11, 2025
- 10.2.4Agreeing Needs, Making a Formal Record and Next Steps (Contact and Social Care Teams)February 24, 2025
- 10.2.5Establishing Likely Eligibility for a Disabled Facilities GrantFebruary 24, 2025
- 10.2.6Understanding and Applying Eligibility Criteria (Contact and Social Care Teams)February 24, 2026
- 10.2.7Communicating the Outcome and Next Steps (Contact and Social Care Teams)UpdatedFebruary 24, 2026
- 10.2.8Establishing Ordinary ResidenceFebruary 24, 2025
- 10.2.9Requesting a Financial AssessmentAugust 2, 2024
10.3Care and Support Planning
- 10.3.1Setting an Indicative BudgetFebruary 24, 2025
- 10.3.2Care and Support PlanningAugust 11, 2025
- 10.3.3Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetUpdatedFebruary 24, 2026
- 10.3.4Arranging Support and ServicesAugust 2, 2024
10.4Reviewing a Care and Support Plan and Monitoring Urgent/Interim Services
- 10.4.1Legal Requirements of a Care and Support Plan Review and ToolsFebruary 24, 2025
- 10.4.2Preparing to Carry out a Care and Support Plan ReviewFebruary 24, 2025
- 10.4.3The Review ConversationUpdatedFebruary 24, 2026
- 10.4.4Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordFebruary 24, 2025
- 10.4.5Actions Following a Care and Support Plan ReviewFebruary 24, 2026
- 10.4.6Reviewing a Direct Payment
10.5Arranging Equipment and Adaptations
- 10.5.1Applying for a Disabled Facilities GrantFebruary 23, 2024
- 10.5.2The Outcome of the Disabled Facilities Grant Application and Next StepsFebruary 24, 2025
- 10.5.3Providing EquipmentFebruary 24, 2025
- 10.5.4Equipment in a Care HomeFebruary 24, 2025
- 10.5.5Providing Direct SupportFebruary 24, 2025
- 10.5.6Monitoring and ReviewFebruary 24, 2026
11.Sensory Team
- 11.0.1Receiving a Contact or ReferralAugust 11, 2025
- 11.0.2Deciding the Outcome of a Contact or ReferralAugust 11, 2025
- 11.0.3Actions and Next StepsUpdatedFebruary 24, 2026
- 11.0.4Minor Adaptations and Low Level EquipmentMay 23, 2023
- 11.0.5Further Procedures, Processes and InformationMay 23, 2023
12.1Contact and Referral
- 12.1.1Receiving a Contact or ReferralAugust 11, 2025
- 12.1.2Deciding the Outcome of a Contact or ReferralAugust 11, 2025
- 12.1.3Actions and Next StepsUpdatedFebruary 24, 2026
12.2Establishing Needs
- 12.2.1Introduction, Legal Requirements and ToolsAugust 2, 2024
- 12.2.2Preparing to Establish NeedsFebruary 24, 2025
- 12.2.3The Skilled ConversationAugust 11, 2025
- 12.2.4Agreeing Needs and Making a Formal RecordMay 23, 2023
- 12.2.5Understanding and Applying Eligibility CriteriaFebruary 24, 2026
- 12.2.6Communicating the Outcome and Next StepsAugust 11, 2025
12.3Meeting Needs
- 12.3.1Establishing Ordinary ResidenceFebruary 24, 2025
- 12.3.2Requesting a Financial AssessmentAugust 2, 2024
- 12.3.3Setting an Indicative BudgetFebruary 24, 2025
- 12.3.4Care and Support PlanningAugust 11, 2025
- 12.3.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetUpdatedFebruary 24, 2026
- 12.3.6Arranging Support and ServicesAugust 2, 2024
12.4Reviewing Support and Services
- 12.4.1Legal Requirements of a Care and Support Plan Review and ToolsFebruary 24, 2025
- 12.4.2Preparing to Carry out a Care and Support Plan ReviewFebruary 24, 2025
- 12.4.3The Review ConversationUpdatedFebruary 24, 2026
- 12.4.4Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordFebruary 24, 2025
- 12.4.5Actions Following a Care and Support Plan ReviewFebruary 24, 2026
- 12.4.6Monitoring Urgent or Interim Support and ServicesAugust 2, 2024
- 12.4.7Reviewing a Direct Payment
13.CHC Assessment Service
- 13.0.1NHS Continuing Healthcare ProcedureUpdatedFebruary 24, 2026
14.2Deciding Whether to Start Transition
- 14.2.1Deciding Whether to Start TransitionFebruary 23, 2024
- 14.2.2Deciding Whether to Start Carers TransitionNovember 3, 2021
- 14.2.3Recording the Decision and Next StepsNovember 3, 2021
14.3Child's Needs Assessment
- 14.3.1Introduction, Legal Requirements and Tools (Child's Needs Assessment)August 2, 2024
- 14.3.2Preparing to Establish Needs (Child's Needs Assessment)February 24, 2025
- 14.3.3The Skilled Conversation (Child's Needs Assessment)August 11, 2025
- 14.3.4Agreeing Needs, Making a Formal Record and Next Steps (Child's Needs Assessment)February 23, 2024
14.4Carer's Transition Assessments
- 14.4.1Introduction, Legal Requirements and Tools (Carer's Transition)August 2, 2024
- 14.4.2Preparing to Establish the Needs of Parent CarersAugust 2, 2024
- 14.4.3Preparing to Establish the Needs of Young CarersAugust 2, 2024
- 14.4.4The Skilled Conversation (Parent Carers)September 27, 2021
- 14.4.5The Skilled Conversation (Young Carers)August 11, 2025
- 14.4.6Agreeing Needs, Making a Formal Record and Next Steps (Carer's Transition)February 23, 2024
14.5Preparing for Adulthood Planning and Review
- 14.5.1Setting an Indicative Budget (Transition to Adult Care and Support)February 24, 2025
- 14.5.2The Preparing for Adulthood PlanFebruary 23, 2024
- 14.5.3Reviewing and Preparing for Adulthood PlanAugust 2, 2024
- 14.5.4Reviewing an Education, Health and Care Plan (from 18 years)February 24, 2026
15.1Contact and Referral
- 15.1.1Receiving a Contact or ReferralAugust 11, 2025
- 15.1.2Deciding the Outcome of a Contact or ReferralAugust 11, 2025
- 15.1.3Actions and Next StepsUpdatedFebruary 24, 2026
15.2Establishing Needs
- 15.2.1Introduction, Legal Requirements and ToolsAugust 2, 2024
- 15.2.2Preparing to Establish NeedsFebruary 24, 2025
- 15.2.3The Skilled ConversationAugust 11, 2025
- 15.2.4Agreeing Needs and Making a Formal RecordMay 23, 2023
- 15.2.5Understanding and Applying Eligibility CriteriaFebruary 24, 2026
- 15.2.6Communicating the Outcome and Next StepsAugust 11, 2025
15.3Meeting Needs
- 15.3.1Establishing Ordinary ResidenceFebruary 24, 2025
- 15.3.2Requesting a Financial AssessmentAugust 2, 2024
- 15.3.3Setting an Indicative BudgetFebruary 24, 2025
- 15.3.4Care and Support PlanningAugust 11, 2025
- 15.3.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetUpdatedFebruary 24, 2026
- 15.3.6Arranging Support and ServicesAugust 2, 2024
15.4Reviewing Support and Services
- 15.4.1Legal Requirements of a Care and Support Plan Review and ToolsFebruary 24, 2025
- 15.4.2Preparing to Carry out a Care and Support Plan ReviewFebruary 24, 2025
- 15.4.3The Review ConversationUpdatedFebruary 24, 2026
- 15.4.4Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordFebruary 24, 2025
- 15.4.5Actions Following a Care and Support Plan ReviewFebruary 24, 2026
- 15.4.6Monitoring Urgent or Interim Support and ServicesAugust 2, 2024
- 15.4.7Reviewing a Direct Payment
15.5Functions under the Mental Health Act
- 15.5.1Understanding the Mental Health Act 1983February 24, 2025
- 15.5.2Social Circumstances ReportFebruary 24, 2025
- 15.5.3Section 117 AftercareAugust 2, 2024
- 15.5.4Community Mental Health FrameworkSeptember 5, 2023
16.AMHP Procedure
- 16.0.1AMHP ProcedureFebruary 24, 2025
17.1Contact and Referral
- 17.1.1Receiving a Contact or ReferralAugust 11, 2025
- 17.1.2Deciding the Outcome of a Contact or Referral (Carers)August 11, 2025
- 17.1.3Actions and Next Steps (Carers)UpdatedFebruary 24, 2026
17.2Establishing Needs
- 17.2.1Introduction, Legal Requirements and Tools (Carers)August 2, 2024
- 17.2.2Preparing to Establish Needs (Carers)August 2, 2024
- 17.2.3The Skilled Conversation (Carers)August 11, 2025
- 17.2.4Agreeing Needs and Making a Formal Record (Carers)April 12, 2022
- 17.2.5Understanding and Applying Eligibility Criteria (Carers)August 11, 2025
- 17.2.6Communicating the Outcome and Next Steps (Carers)August 11, 2025
17.3Meeting Needs
- 17.3.1Establishing Ordinary ResidenceFebruary 24, 2025
- 17.3.2Requesting a Financial AssessmentAugust 2, 2024
- 17.3.3Setting an Indicative BudgetFebruary 24, 2025
- 17.3.4Support PlanningAugust 11, 2025
- 17.3.5Signing off a Support Plan and Agreeing a Final Personal BudgetUpdatedFebruary 24, 2026
- 17.3.6Arranging Support and ServicesAugust 2, 2024
17.4Reviewing Support and Services
- 17.4.1Legal Requirements of a Support Plan Review and ToolsFebruary 24, 2025
- 17.4.2Preparing to Carry out a Support Plan ReviewAugust 2, 2024
- 17.4.3The Review Conversation (Carers)UpdatedFebruary 24, 2026
- 17.4.4Deciding the Outcome of a Support Plan Review and Making a Formal RecordNovember 3, 2021
- 17.4.5Actions Following a Support Plan ReviewFebruary 24, 2026
- 17.4.6Monitoring Urgent or Interim Support and ServicesAugust 2, 2024
- 17.4.7Reviewing a Direct Payment
18.Business Support and Finance
- 18.0.1Business Support and Finance Procedures and ProcessesMay 23, 2023
Last Updated: February 24, 2026
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